Support
Get in touch
We aim to respond within 1 business day. For order tracking, please have your order number ready.
We're here to help.
Email
hello@velalight.com.au
Hours
Mon–Fri, 9am–5pm AEST
Response time
We reply within 1 business day
For tracking
Include your order number for fastest help. Tracking numbers are emailed within 3–5 days of dispatch.